"Dear Bob and Staff, this letter and gift is to express my sincere thanks for all you have done for me. Not only did you concern yourselves with the technical aspects of my case, but you also showed concern and compassion which exhibited a personal touch which went above and beyond what your contract stipulates. I couldn’t have done it alone, and I greatly appreciate the fact that you fought for me against great odds, and I definitely appreciate it."
"Bob, thank you and your team for handling my case! It will make a big difference for me during these tough times. I really appreciate your help."